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Manager-employee coaching

Turn every 1-to-1 into a growth conversation

Thrive Sessions are structured coaching conversations that give managers the tools to support their teams — with goal setting, reflection prompts, and prep tips that make every session meaningful, not just a calendar event.

TS

Thrive Session

Monthly 1-to-1 · Sarah & James

In Progress
How are you feeling this month?
Progress on personal goals
Support needed from manager
Set focus for next month
Manager prep tip

"James completed 3 gratitude entries and hit his step goal this week. Ask about what's been going well."

Built-in conversation templatesGoal setting & trackingCompletion visibilityUnlimited sessions included
The reality

Most 1-to-1s are status updates. They should be growth conversations.

Managers want to support their people but don't always know how. Without structure, 1-to-1s default to project updates and task lists. Wellbeing gets a passing mention — if it comes up at all.

Thrive Sessions change the dynamic. By giving managers a framework — goal setting, reflection prompts, prep tips — every conversation becomes an opportunity to coach, not just supervise. Employees feel heard. Managers feel equipped. And you get visibility into whether these conversations are actually happening.

Structure creates space for real connection.

The difference

"How's the project going?"

"What's one thing that would make your week better?"

"Any blockers?"

"What's one win you're proud of this month?"

"See you next week."

"Let's set a goal to revisit next session."

Everything a great 1-to-1 needs — built in

Every element is designed to make the conversation easier for managers and more valuable for employees. No training required. No facilitation guides. Just open the app and start.

Conversation templates

Pre-built structures for different types — regular check-ins, career development, wellbeing-focused, and return-to-work sessions. Choose the right one for the moment.

Goal setting & tracking

Set, track, and revisit goals together. Goals carry over between sessions so nothing gets lost. Both manager and employee see progress.

Reflection prompts

Guided questions that surface what matters — wins, challenges, aspirations. Help employees articulate what they might not raise unprompted.

Manager prep tips

Context-aware prompts that help managers prepare. Recent activity, goals in progress, gratitude entries — show up ready, not scrambling.

Session summaries & action items

Capture key takeaways and next steps. Both parties leave with clarity. Summaries visible in the Vision Hub for follow-through.

Scheduling & cadence

Set the rhythm — weekly, fortnightly, or monthly. Automated reminders keep sessions on track without HR having to chase.

Every conversation powered by data from across the platform

Because Thrive Sessions live inside WellSpring, managers don't walk into conversations blind. The platform surfaces relevant data from across all three pillars — Body, Mind, and Spirit — to help with preparation, guide the actual conversation, and set meaningful goals.

If an employee's activity has dipped, their daily question responses show low energy, or they haven't journaled in weeks, the manager sees it. That context turns a generic check-in into a conversation that actually helps.

After the session, managers can recommend specific parts of the WellSpring app — a breathing exercise, a running club, a gratitude prompt — creating a direct line from conversation to action.

Not just a conversation tool — a whole-platform advantage.

Session Prep — Sarah K.

Body pillar

Activity down 40% this month — no runs logged in 2 weeks

Mind pillar

Daily questions: energy rated low 3 of last 5 days

Spirit pillar

Gratitude journal: 12 entries this month — consistent

Suggested talking points

  • Check in on workload — activity dip may signal stress
  • Acknowledge consistent journaling — positive habit
  • Suggest a breathing exercise or lunchtime walking club

After the session — recommend

Breathing exercisesRunning ClubFocus sessions
Why it matters

The conversations that keep people

Research consistently shows that the manager-employee relationship is the single biggest factor in retention and engagement. Thrive Sessions make that relationship better — systematically.

Build genuine trust

When managers have the right structure, conversations go deeper. Employees share more. Trust grows. That's the foundation of retention.

Reduce turnover

Employees who feel supported by their manager are significantly more likely to stay. Thrive Sessions make that support tangible and trackable.

Equip every manager

Not everyone is a natural coach. Templates, prompts, and prep tips give every manager the scaffolding to have better conversations — no training needed.

Embed wellbeing into how you work

When wellbeing is part of the manager-employee relationship, it stops being an initiative and becomes culture. That's how lasting change happens.

Prove it's happening

Completion rates, frequency, notes, and goals — all visible in the Vision Hub. For the board, it's proof your culture investment is more than words.

Unlimited — run as many as you need

No per-session fees. Every manager, every employee, every month. Thrive Sessions are included with your WellSpring subscription.

Thrive Sessions Overview

Vision Hub · This Quarter

On Track
Engineering12/14 completed
Marketing8/8 completed
Product9/11 completed
Operations6/7 completed

88%

Completion

35

This Month

4.8

Avg Rating

Full visibility. Notes, goals and action items visible to admins and line managers in the Vision Hub.

Monthly cadence

Visibility without micromanaging

The Vision Hub gives admins and line managers full visibility into Thrive Sessions — completion rates, frequency, notes, goals and action items. See what was discussed, track follow-through, and ensure wellbeing conversations are happening across your organisation.

This is the difference between hoping managers are supporting their teams and knowing they are. For the board, it's proof your culture investment is more than words.

  • Completion rates by team and individual
  • Session notes and action items searchable
  • Goal tracking across the organisation
  • CSV export for compliance and board reports
Simple to roll out

From setup to meaningful conversations in minutes

01

Set up templates

Choose from pre-built conversation types or create your own. Add goal prompts, reflection questions, and prep tips.

02

Assign & schedule

Pair managers with reports. Set the cadence — weekly, fortnightly, monthly. Automated reminders handle the rest.

03

Managers prepare & run sessions

Prep tips surface relevant context. Managers follow the template. Goals are set. Notes are captured. Everyone leaves aligned.

04

Track & improve

Vision Hub shows completion rates, goal progress, and session frequency. Spot gaps, celebrate consistency, and report to the board.

The business case

Why organisations choose WellSpring for coaching

Build trust at scale

Give every manager the tools to have meaningful conversations. No coaching certification required.

Every

manager equipped

Improve retention

Employees who feel supported are significantly more likely to stay. Thrive Sessions make that support tangible and consistent.

Every

conversation tracked

Full organisational coverage

Track whether sessions are happening across every team, department, and location. No blind spots.

100%

visibility

Culture, not a checkbox

Wellbeing embedded in the manager-employee relationship becomes how you work — not just an HR initiative.

sessions included

Better conversations. Better culture. Better retention.

Thrive Sessions are part of the Spirit pillar — but their impact spans the entire employee experience. When managers have better conversations, everything improves. All included in your WellSpring subscription.

Ready to transform your team's wellbeing?

Book a personalised demo and see how WellSpring can drive engagement, reduce absenteeism and build a healthier workplace culture.

Ready to get started?

Pick a time that works for you and we'll walk you through WellSpring in a personalised 30-minute demo.

Book a Demo